FAQ’S – outsourced psych

What is Outsourced Psych?

Outsourced Psych is a psychological health care provider offering professional psychological support for employers and employees.

What psychological services are available?

A variety of services are available such as: One to One Therapies including but not limited to: counselling, cognitive behavioural therapy, person-centred therapy, psychodynamic psychotherapy.

Group Support: Group analysis and group therapeutic support
Training: Workshops for management teaching factors regarding managing employee psychological health.
Data Analysis: We can plot and analyse anonymous data with consent from each individual employee, to establish factors within organizations which might be contributing to the psychological distress of employees. Reports can be presented to the board or c-suite with advice on helpful changes that can be made.

How do I know if one of my team needs psychological support?

When someone is psychologically unwell, it is other people who tend to notice it before they do. It might be that another member of staff reports that the employee doesn’t seem to be themselves or they might report it to a mental health first aider. At that point, the mental health first aider should refer the individual to a psychological professional to establish whether they require professional intervention. As an employer, you might request that all of your employees speak to a psychologist once a month, quarter or year as part of their role. In which case, the psychologist can assess their state of health. If employers purchase a package of therapeutic hours, employees can self-refer themselves to our service.

What are the benefits of using Outsourced Psych?

Outsourced Psych will alleviate the pressure of attempting to manage psychological health within your organization.

Your employees will have the freedom to contact us directly in order to seek psychological support. By offering this service it removes any fear of stigmatization that individuals might face when attempting to access support within the working environment. This also relieves the pressure on management in trying to deal with mental health problems within the workplace, leaving them free to focus on their role within the organization.

You can rest assured knowing that our psychologists abide by strict laws and ethical codes of conduct of their governing bodies, meaning that all employee sessions are delivered in the most professional manner.

By outsourcing psychological care, employees can be confident that their sessions are dealt with in the strictest of confidence. As we are not based within your organization, this ensures that the boundaries required to facilitate an efficacious therapeutic relationship are maintained.

Does Outsourced Psych provide confidential advice and support?

Yes. The core of the profession is confidentiality. As all of our psychological health professionals are registered with a governing body, you can be confident that all employee sessions are handled with the strictest confidentiality procedures in place. Confidentiality must legally be broken when an individual makes a disclosure which indicates that they may pose a threat to themselves or another person. In this situation, the psychologist will make the appropriate referral to ensure the safety of the individual and the public. Employees will be made aware of the limits of confidentiality within their first session and it will be detailed in their therapeutic contract with the therapist before they engage in therapeutic support.

Can individuals use Outsourced Psych’s services?

Outsourced Psych provides services to organisations for use by its employees. Individual employees can contact Outsourced Psych if their employers has purchased a therapeutic support bundle or if they are on a retainer.

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Can support package costs be split by employer and employee?

Outsourced Psych will invoice the organisation however you are able to manage the costs of therapeutic support to suit your organisation. Some choose to pay the full costs of support, others split the cost with their employee.

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Can you pay-as-you go for psychological services?

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Should I invest in Mental Health First Aid (MHFA) training?

It is useful to have a mental health first aider in your organisation, however we would advise that anyone who is distressed should speak to a qualified mental health professional. Psychologists undergo very demanding training for a minimum of 8 years to ensure that they know how to recognize and manage various presentations of mental health in the safest manner. Without this knowledge, there is a risk of inadvertently doing more harm than good for the individual. Harm may also be inadvertently inflicted on the first aider if information is disclosed which might be traumatizing or triggering for the individual to hear. As MHFA’s are not required to have clinical supervision, there is a potential for them to become overloaded, overwhelmed or vicariously traumatized by the information that they hear.

We strongly believe that mental and psychological health should be dealt with by a qualified professional to protect everyone involved.

What professional training has the Outsourced Psych team had?

All professionals working for Outsourced Psych have undertaken the appropriate training for registration in their particular modalities. For example, a counselling/clinical psychologist will have completed a professional doctorate in counselling/clinical psychology and will be registered with the Health & Care Professions Council (HCPC) as a registered psychologist. A psychotherapist will have undertaken post graduate training in psychotherapy with accredited membership with the British Association of Counselling and Psychotherapies (BACP) or UK Council for Psychotherapy (UKCP) bodies for psychotherapists.

A cognitive behavioural therapist would have registration to the British Association for Behavioural and Cognitive Psychotherapies (BABCP).

These registrations ensure that the psychologist or psychotherapist has completed the required level of educational training and supervised clinical practice to allow them to safely practice psychological health care with the public. We stringently assess the competence and expertise of the psychological health professionals that we employ to guarantee that you and your employees are in safe hands. You can see the registrations of each professional in their profile page.